Title

Web visits and online enquiries, by quarter

Last update

27 April 2016 27 April 2016

Next update

27 July 2016

Publishing organisation

Welsh Government

Source 1

NHS Direct Wales

Contact email

stats.healthinfo@wales.gsi.gov.uk

Designation

None

Lowest level of geographical disaggregation

Wales

Geographical coverage

Wales

Languages covered

English and Welsh

General description

NHS Direct Wales is a 24-hour help line staffed by nurses offering confidential advice about health, illness and the NHS. NHS Direct Wales answers calls in English, Welsh and, via language line, over 120 other languages.

Data collection and calculation

The data is provided by the Health Informatics Department of the Welsh Ambulance Services NHS
Trust.

Frequency of publication

Quarterly

Data reference periods

Quarterly from quarter ended 30 June 2007

Users, uses and context

This information is included in the statistical release - see weblink.

Statistical quality

The data is sourced from an operational dataset provided by NHS Direct Wales. Routine consistency and sense checks are carried out.

Weblinks

http://gov.wales/statistics-and-research/nhs-direct-wales/?lang=en

Keywords

NHS Direct; helpline

Name

Hlth0903